Privacy Policy

Caspell Services LLC

Effective Date: 13 june 2026

Caspell Services LLC (“Caspell Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://caspellservicesllc.com/ (the “Site”) or use our landscaping, garden, and outdoor services (the “Services”).

By using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide directly, including:

  • Name
  • Phone number
  • Email address
  • Mailing or service address
  • Details about your project or inquiry

Information collected automatically when you visit the Site, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website

We collect this information when you submit a form on our Site, request an estimate, contact us, or otherwise interact with our Site or Services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule, coordinate, and provide our Services
  • Send appointment confirmations, project updates, and follow-up communications
  • Send marketing or promotional messages about additional and complementary services (only with your consent)
  • Improve our Site and Services
  • Comply with legal obligations

3. SMS / Text Messaging

If you provide your phone number and opt in through a form on our Site, you may receive text (SMS) messages from Caspell Services LLC. The following terms apply:

  • Consent is optional. Providing your phone number and checking a consent box is not a condition of using our Site, submitting a form, or purchasing any Service.
  • Separate consent. We collect separate consent for customer care (transactional) messages and marketing (promotional) messages. You may opt into one, both, or neither.
  • Types of messages. Customer care messages may include appointment confirmations, project updates, and responses to your inquiries. Marketing messages may include announcements about additional services, new offerings, and seasonal service recommendations.
  • Message frequency may vary.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • Opt out at any time by replying STOP to any message. You may reply HELP for assistance.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service providers and subcontractors who help us operate our business or deliver our Services (for example, SMS providers used to deliver text messages, or scheduling and CRM tools), and only to the extent necessary to perform those functions.
  • Legal compliance, when required by law, regulation, legal process, or governmental request.
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

As stated above, your SMS opt-in consent and mobile phone number are not shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and understand how visitors use our Site. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

9. Children’s Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is posted on this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Caspell Services LLC info@caspellservicesllc.com Orlando, FL 32807 Email: info@caspellservicesllc.com Website: https://caspellservicesllc.com/